At DocsKit, we value user feedback and strive to make our client-side utilities as seamless and accurate as possible. If you encountered an issue with photo resizing, have questions regarding GPA calculation standards, or want to suggest new features, please reach out to us using the form below or via direct email.
support@DocsKit.com
Response time: Within 24-48 hours
Monday – Friday
9:00 AM – 6:00 PM (PKT / GMT+5)
Learn how to troubleshoot tool issues, understand our client-side data security, submit feature requests, and get direct assistance from the DocsKit engineering team.
At DocsKit Tools (`DocsKit.net`), user satisfaction and uninterrupted access to high-quality browser utilities are our highest priorities. Whether you are using our Passport Photo Resizer for job application portals, calculating semester grades on our GPA Calculator, compressing official PDF files, or generating viral social media cards with our Friendship Toxicity Meter, we are committed to providing transparent, fast, and accessible customer support.
We maintain multiple communication avenues to ensure your queries, technical bug reports, and feedback are handled efficiently by our engineering team:
For technical support, custom queries, or business partnerships, contact our lead developer desk directly:
One of the most important aspects of DocsKit Tools is our strict adherence to 100% Client-Side Browser Processing. Unlike conventional file conversion platforms that upload your passport photos, resume data, or financial numbers to remote cloud servers, DocsKit executes all script routines locally inside your web browser using HTML5 Canvas, WebAssembly, and native JavaScript APIs.
Before reaching out to our email support team, you can quickly resolve over 90% of technical hiccups by checking the troubleshooting steps below:
Cause & Solution: If clicking "Download Image" or "Download Certificate" in tools like the Photo Resizer or Friendship Toxicity Meter does nothing, your mobile browser may be blocking pop-ups or dynamic canvas blob exports. Ensure you open `DocsKit.net` in standard Google Chrome, Safari, or Brave browsers with JavaScript enabled, or try holding down the image to tap "Save Image As".
Cause & Solution: Because PDF processing runs on your local device CPU, handling extremely large files (e.g., over 100 MB) on older mobile phones with low RAM might cause browser throttling. For best results with heavy PDF operations, use a desktop computer or close background browser tabs to free up system RAM.
Cause & Solution: "NaN" (Not a Number) errors occur when text, commas, or empty spaces are pasted into numeric input fields (such as credit hours in the GPA Calculator or salary digits in the Income Tax Tool). Ensure all inputs contain pure numeric values without currency symbols or special characters.
DocsKit Tools thrives on user-driven community ideas. We continuously expand our suite of 13+ client-side utilities based on real feedback from university students, job seekers, content creators, and remote professionals.
If you have an idea for a new client-side tool—such as a specific document converter, custom academic calculator, productivity formatter, or viral social game—feel free to send us an email at support@DocsKit.net with the subject line [Tool Suggestion] Name of Proposed Tool. Our software design team evaluates new pitches weekly.
Yes, absolutely! Every tool available on `DocsKit.net` is completely free to use without any premium memberships, monthly trial caps, or mandatory email sign-ups.
No. Because all computation is executed client-side inside your browser engine, your photos, documents, and CV data never travel across the internet to our hosting servers. Our staff cannot see or access your files under any circumstances.
Please send an email to support@DocsKit.net including your device model (e.g., iPhone 14, Samsung Galaxy S23), browser type (Chrome, Safari), and a brief description of the issue. Our front-end developers will push a fix promptly.
Yes. Resumes built using our CV Builder follow standard ATS-friendly PDF formatting. Photos resized via our Passport Photo Resizer conform to standard millimeter and pixel dimensions required by official government portals and educational institutions.
Our Monthly Income Tax Calculator uses updated government fiscal tax slabs. However, tax outputs are provided for informational and estimation purposes. Users should consult certified financial accountants for formal tax filings.
The Friendship Toxicity Meter is a satirical viral entertainment tool designed strictly for banter and social sharing. It does not provide psychological diagnosis, and all scores are generated for fun!
You are welcome to link directly to `https://DocsKit.net` or individual tool pages. Hotlinking or iframe embedding without proper attribution is prohibited.
DocsKit Tools is supported through non-intrusive online advertising (such as Google AdSense). This monetization model enables us to maintain fast web servers and develop new free features for our community.
DocsKit Tools operates in complete compliance with Google Publisher Policies, Google Search Webmaster Quality Guidelines, and international copyright laws (DMCA). We enforce zero-tolerance policies against web spam, deceptive downloads, or malicious scripts. For copyright inquiries, legal notices, or policy feedback, please contact us directly at support@DocsKit.net. Please also consult our Privacy Policy, Disclaimer, and Terms of Service.